hoa management services hoa management services hoa management company hoa management company

Excellence in Community Association Management!

HENDERSON Association Management is now RealManage


RealManage, a leader in community association management, proudly announces that Henderson Association Management has been rebranded to RealManage.

Since 1990, Henderson Properties has been a trusted name in the Charlotte metro area, offering comprehensive real estate services, from association management and home buying/selling to maintenance and renovations.

The decision to rebrand is rooted in RealManage's commitment to adaptability, innovation, and client satisfaction in an ever-evolving industry. RealManage signifies a fresh chapter, embodying a contemporary, progressive approach to community association management. The company’s goal is to help homeowners associations minimize the stress of running their associations by working directly with the board of directors to manage the community’s needs, collect assessments, handle maintenance requests, enforce covenants, and much more. 

Henderson’s rebrand includes a refreshed visual identity, an updated online presence, and a refined communication strategy. While the name may have changed, the company's core values remain constant, ensuring clients and partners can continue to expect the same unwavering dedication, expertise, and personalized service.

Krystal Rogers, RealManage’s market leader in North Carolina, stated, “We are excited to be joining the RealManage Family of Brands. Over the last year, we have been able to witness the advanced technology and the array of services RealManage brings to the association market in our North and South Carolina service areas.  These advancements will allow us to better serve our clients by providing more transparency to the board of directors and the homeowners in the communities we manage. In partnering with RealManage, we know that this is the perfect fit for our clients and our employees.”

RealManage continues its dedication to delivering customized services that meet the specific needs of each community. With a team of seasoned professionals, the company leverages its knowledge to develop comprehensive solutions, ensuring optimal property performance and heightened overall satisfaction.

About RealManage

The RealManage Family of Brands, which includes GrandManors and CiraConnect, is one of the fastest-growing association management companies in the country, currently ranking number three among the nation's HOA/condo management companies. RealManage offers innovative management services to community associations of all types and sizes, including homeowner associations (HOAs), condominium associations, cooperatives, municipal utility districts, and large master-planned communities.

GrandManors is the distinguished community association management division of the RealManage Family of Brands. GrandManors provides dedicated staff and community association management services to luxury high-rises, lifestyle communities, and golf/country club communities.

CiraConnect, is RealManage's proprietary, cloud-based technology. It is the most comprehensive SaaS and Mobile app software provider in the community association industry. CiraConnect allows users to access all pertinent community information at their fingertips anytime, anywhere, and from any device. The technology includes web portals, tablet apps, and smartphone apps for all community constituents, including board members, residents, and service providers.

How We Help

Managing a homeowner’s association can be a complex, tedious task. However, there are many crucial details to oversee to keep the community running smoothly and bring worth and value to its residents. That’s where our community and association management services can help.

RealManage has you covered by whether your association needs help with the accounting or requires full-service community management services. Our proven processes and innovative technology can help your HOA effectively manage your community.

Our experienced Community Association Managers work directly with your Board of Directors to provide the information they need when they need it so they can effectively respond to residents’ issues and queries. Our trained customer support staff handle general homeowner requests, while the management team and support staff take care of the day-to-day operations.

These services allow your Board to focus on other actions necessary to keep the community thriving.

Why Association Management Matters

Who benefits from hiring RealManage?

Essentially, everyone is involved in the community, from homeowners to board members. Anyone involved in making decisions for a community can benefit from working with a qualified HOA management firm.

RealManage does not replace the Board when it comes to making decisions. Instead, the Board delegates specific tasks to us as we work with them to make the organization and community as successful as possible. HOA boards can save a substantial amount of time and money by hiring a knowledgeable management firm that understands the HOA laws for their state and can apply those rules and regulations to the community.

Among the array of services that RealManage can provide:

  • Enforcing covenants for homeowners and other residents
  • Handle property insurance issues
  • Collect homeowner assessments
  • Oversee board-approved maintenance and renovations
  • Coordinate with contractors and trade professionals
  • Provide detailed monthly accounting statements for the Board
  • Handle all other residential or emergency matters
  • Prepare board meeting information
  • Develop annual budgets

RealManage Is Here To Serve

Managing a homeowner’s association involves many tedious tasks and important considerations. In addition to keeping the community attractive and functional, the HOA’s Board must take questions from residents, enforce rules of the community, collect HOA assessments, and work with outside vendors for maintenance and audits.

So your Board can keep its focus on serving the community at large, let the team at RealManage handle the day-to-day details.

It's All In The Details

There’s a lot that goes into managing an HOA. Aside from overseeing general maintenance, upkeep, addressing residents’ issues, and enforcing HOA rules and regulations, there is also the matter of keeping good books.

RealManage is here to help.

We can handle everyday tasks such as managing payments, deposits, vendors, contractors, and other outside services. Our automated, online accounts payable service allows Board Members to view paid invoices anytime and permits managers to approve them right away. This approach means board members can direct their attention to more essential aspects of running the community.

When managing maintenance and upkeep of the community’s general areas, or planning renovations and improvements, it’s important to keep track of finances. We offer monthly financial reports so you can compare one month’s finances to another and plan accordingly. We can even arrange an annual audit completed by an independent auditor for the Board’s review and evaluation.