Henderson Association Management
305 Post Office Drive #3
Indian Trail, NC 28079
Phone: 704-970-4155
Fax: 704-628-8016
Office Hours:
Monday – Thursday: 9am – 5pm
Friday: 9am – 3:00pm
Local Association Management Services
A lot goes into managing homeowner’s associations (HOAs) and similar community organizations. Besides making sure everything runs smoothly and looks sharp, an HOA’s Board of Directors must oversee tasks such as enforcing rules and regulations, answering questions from residents, collecting HOA assessments, and coordinating with outside service providers for maintenance, repair, audits, and more.
Sometimes, taking care of everything can become a bit unwieldy. As a result, the community begins to suffer. Before you let that happen, give the team at Henderson Association Management a call.
Community Association Management
Our Community Association Managers (CAMs) work in partnership with Boards of Directors to present information whenever it is needed. At the same time, Henderson Association Management’s experienced customer support teams take care of general homeowner requests while our management teams and support staff oversee the day-to-day management of your community.
With these tasks taken care of, your Board is free to focus on other responsibilities necessary to keep everything running smoothly.
Our proven processes, innovative technology, and experienced teams offer the following comprehensive services:
Management Services
As part of Henderson Associations Management service offerings, we will organize and prepare board and annual meeting information, handle yearly budgets, review vendor contracts, oversee training, and respond to questions from members and residents.
Accounting Services
We can also take on any or all your accounting needs. This includes managing accounts payable, handling assessment payments, supervising collections, creating monthly financial reports, and arranging annual independent audits.
Maintenance Services
To ensure your community is well maintained, we schedule inspections of common areas, handle maintenance and reports, organize contractor bids for services, assess preventative maintenance measures, and supervise capital reserve projects.
Maintenance & Violations Coordination
One of the main reasons HOAs prefer to work with Henderson Association Management is because we see it as our mission to protect your property values. We do this by maintaining common spaces by enforcing community regulations and Covenants, Conditions, and Restrictions (CC&Rs).
HOA Community Maintenance
Our support staff is always ready to perform and attend property inspections, landscape walkthroughs with vendors, and checks on shared community spaces. In addition, our maintenance staff can respond to emergencies at any hour and any day of the week.
Our teams will also coordinate maintenance and repair calls, vendor visits, service inspections, and comprehensive work order tracking.
HOA CC&R Violation Management
Adherence to community CC&Rs is essential. That’s why Henderson Association Management staff routinely performs and reports upon property inspections, and landscape walks to ensure everything remains in accordance. Violations are recorded and followed up with the appropriate community members and included in the board’s monthly reports. In addition, we take care of all communication with homeowners and residents related to any violations and address enforcement issues until the violation is resolved.
Serving Your Community
Henderson Association Management stands ready to meet your community management needs. To learn more about how we can serve your community, contact us at 704-970-4155 or email us at HOA@HendersonAssociationManagement.com.
