There can be a lot to managing a homeowner’s association (HOA) or similar community organization. In addition to keeping everything running smoothly and looking sharp, an HOA’s Board of Directors oversees such tasks as enforcing rules and regulations, answering questions from residents, collecting HOA assessments, and coordinating with outside service providers for maintenance, repair, audits, and more.
When managing all of that becomes too unwieldy, the community begins to suffer. Before you allow that to happen, give the team at Henderson Association Management a call.
Community & Association Management
Our Community Association Managers (CAMs) work directly with Boards of Directors to provide the information they need when they need it. At the same time, customer support teams address general homeowner requests, and our management teams and support staff handle the day-to-day management tasks. Your Board is then able to focus on other responsibilities necessary to keep the community running smoothly.
Our proven processes, innovative technology, and experienced teams offer the following comprehensive services:
As part of our management services, we will organize and prepare Board and annual meeting information, create yearly budgets, review vendor contracts, handle training, and respond to queries from members and residents.
Henderson Association Management can take on any or all your accounting needs, such as managing accounts payable, handling assessment payments, overseeing collections, creating monthly financial reports, and arranging annual independent audits.
To keep your community well maintained, we schedule inspections of common areas, see to their maintenance and report, handle contractor bids for services, assess preventative maintenance measures, and supervise capital reserve projects.
Maintenance & Violations Coordination
One of the main attractors to HOAs is their mission to protect property values and maintain common spaces by enforcing community rules and regulations, as well as Covenants, Conditions, and Restrictions (CC&Rs). Henderson Association Management is dedicated to supporting this vision.
HOA Community Maintenance
Our support staff is always on hand to perform and attend property inspections, landscape walks with vendors and checks on shared community spaces. Likewise, our maintenance staff can respond to emergencies at any hour and any day of the week.
Our teams work together seamlessly to coordinate maintenance or repair calls, vendor visits, service inspections, and comprehensive work order tracking.
HOA CC&R Violation Management
Because adherence to community CC&Rs is so important, Henderson Association Management staff routinely performs and reports upon property inspections and landscape walks to ensure everything remains in accordance. Any violations are recorded and followed up with the appropriate community members and included in monthly reports to the Board.
So as not to disrupt relationships between the Board and the community, we handle all communication with homeowners and residents related to any violations and address enforcement issues until the violation is resolved.
Supporting Your Community
Henderson Association Management stands ready to meet your community management needs. To learn more about how we can support your community, contact us at 704-970-4155 or email us at HOA@HendersonAssociationManagement.com.