How To Switch HOA Management Companies

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Is It Time For A Change?

HOA management companies are supposed to make life easier for everyone. HOA Board members receive the support and resources they need to build a thriving community. Residents receive all the membership benefits, from maintenance and landscaping to community engagement and protected property values.

It’s a win-win situation.

But what happens when you find that your property management company turns out not to be a good fit? Or they aren’t able to do what you need them to do?

In these cases, your Board may want to see who else is out there to help manage your community.

Do You Need a New HOA Management Company?

Switching HOA management companies can be a tough decision—especially if you have a history or have invested a lot in them. But there may come a time when enough is enough.

Here are some signs it may be time for a change.

  • Your current HOA management company is not providing proper service.
  • Your management company cannot complete any projects or conducts them poorly.
  • Your management company doesn’t communicate well.
  • Your HOA management team does not enforce community rules consistently.
  • You receive numerous complaints from residents.
  • Your HOA management company charges surprise fees or hidden costs.

Finally, the ultimate reason to consider switching HOA management companies is, very simply, they are not making life easier.

Their job is to make yours less of a hassle. If they can’t do that, why continue working with them?

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Switching HOA Management Companies

You know what you don’t want in an HOA management company, and you’ve decided to see if you can do better. Although we recommend specific steps to take when changing your HOA management team, the process isn’t complicated.

1) Review Your Current Contract

First things first, go over your current management contracts. If you’re looking to get out of a contract, you’ll need to know what terms of the agreement may come into play. Next, check to see when the contract expires and whether or not there is an auto-renewal clause. You might find you’re better off waiting until the contract expires and declining renewal. That leaves you free and clear to seek out a new HOA management company.

2) Give Notice

No one likes to be taken by surprise. Therefore, provide notice to the current HOA management company of your plans. Note, also, that this may be a contractual requirement. Should giving notice be part of a service agreement, it’s usually a 60 to 90-day notice requirement.

3) Consider Early Cancellation

Examine your contract for a cancellation policy if you feel you cannot wait for the contract to expire on its own. Note that you may still have to provide notice, and there may be a fee connected to early cancellation.

4) Consult With Your Attorneys

You may want to check in with your HOA attorney before switching management companies. To ensure all legal bases are covered, a lawyer should review all relevant contracts—both outgoing and incoming.

5) Notify Your HOA Members

Communicate with your HOA members. You’re going to want to keep homeowners up to date with significant changes like this. Explain the change in community management, provide an overview of why you decided to switch HOA management companies and let homeowners know what they can expect from the next steps.

Encourage members to contact the Board should they have any questions.

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Finding a New HOA Management Team

Severing ties with your current HOA management team is just one step in the process. You will also need to find a new HOA management firm.

Consider this a prime opportunity to receive input from your members. Poll current residents and ask them what they liked and disliked about the previous community manager and what they think a management team should benefit the community.

Henderson Management Association Is Here For You

If your HOA is looking for a management company that understands your needs, has years of successful experience, and has a history in your community, Henderson Association Management is the company for you.

To learn more about how we can support your community, contact us or email us at HOA@HendersonAssociationManagement.com.